I work as Business Support Manager at Tana. I am responsible for coordinating the order-delivery process for the machines we sell, from financing arrangements to shipping. Whenever a dealer somewhere in the world sells a Tana machine, the order usually comes directly to me. I then take care of communications with production and the dealer, invoicing and delivery to the customer. In addition, I provide business support to our dealers and sales management; I make monthly reports and arrange monthly sales meetings with our dealers. I use a wide range of financing solutions for international trade in my work, from letters of credit to bills of exchange, and I coordinate all the details between the parties.
I earned a BBA from Jyväskylä University of Applied Sciences majoring in International Business. I also studied English and German at university, but I decided to go to work when I realized that I enjoyed using languages more than studying them.
My prior work experience has provided me with skills that I have been able to use and grow here at Tana. Already during my studies, I worked as an export secretary for the Keitele Group, where I was involved with shipping wood products. In principle, the work was similar to what I do now, except on a smaller scale.
I also worked for a few years for L´Oreal in Helsinki, where I was responsible for purchasing the cosmetics products sold in stores, as well as inventory management and anticipating order numbers. I then worked at Accenture for a couple of years as a procurement consultant in SAP projects before going on maternity leave. During my maternity leave, I moved back to Jyväskylä to be nearer to my relatives and support networks. I began looking for work towards the end of my maternity leave, and through a recruiting agency I sent an application to Tana, which had an open position for a sales assistant.
I joined Tana in February 2013. My job description has gradually expanded over the years as I have taken on more responsibilities. The order-delivery process has always been part of my job, but I have also worked with purchasing and spare parts. I hope that my tasks will continue to vary and that I can continue to develop my professional skills. At Tana, you can always express your wishes in development discussions and elsewhere, and I feel that an effort is always made here to find a job for each person that corresponds to his or her own strengths.